Privacy notice

Who we are

Rehab One Physio is a private physiotherapy practice providing assessment and treatment across Ely, Newmarket, Bury St Edmunds & Mildenhall. We are the data controller for the personal information described in this notice.

What information we collect

When you contact us via our enquiry form, WhatsApp or telephone, we may collect:

Your name
Phone number
Email address (if provided)
Details of your enquiry, including any health information you share with us
Your preferred contact method and availability

How we use your information

We use your information to:

Respond to your enquiry
Arrange and provide physiotherapy treatment
Maintain clinical records as required by our regulatory bodies
Communicate with you about your treatment

We process health-related information under Article 9(2)(h) of UK GDPR — the processing is necessary for healthcare purposes.

How we protect your information

We take appropriate technical and organisational measures to protect your personal data. Enquiry form submissions are transmitted over encrypted connections (HTTPS) and stored securely.

Analytics

This website uses Vercel Web Analytics, a privacy-focused, cookieless analytics service. No personal data is collected for analytics purposes. No cookies are set for analytics. This service does not track individual users across sites.

Your rights

Under UK GDPR, you have the right to access, correct or delete your personal data. To exercise these rights, contact us at +44 7459 011031.

Changes to this notice

We may update this privacy notice from time to time. Any changes will be posted on this page.